XD
Xoliswa D
1 reviews | Active since Jan 2017
12 Jul 2020, 16:21
Nonsense service!
Vodacom's service line no longer gives you an option to speak to a consultant for things they don't offer on self service. So there is basically no way you can get assistance anymore. And their useless Twitter page says they will call you SOON and 3 days later you will still be waiting for a call. Paying for nonsense service
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Vodacom's replyOfficial
13 Jul 2020, 08:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jul 2020, 08:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team