MD
Masego D
1 reviews | Active since Aug 2020
12 Dec 2020, 12:21
Nonsense Service
Cancel Contract
My mother is being given bad service! She had been waiting for a confirmation to cancel her 2 contracts as she has four contracts she cant afford them and now its been two weeks waiting for a confirmation sms! She called and another consultant also promised an sms and nothing.
Can someone contact us we want to confirm the cancelation ASAP
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Vodacom's replyOfficial
12 Dec 2020, 15:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Dec 2020, 15:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team