1 reviews | Active since May 2017

16 May 2017, 12:29

Nonsense service

<p>Purchasing a new mobile device should not take more than 4 days. And with each day, I can't be asked to give more "paperwork" for processing.</p> <p>At the end of the day, if people don't know how to do their job, they should handover to someone else who can. </p> <p>Vodaworld- Smartcom ... I'm annoyed. I don't yell at the people who should be helping me... with your people going on Facebook right in front of customers, I'm sure they'll get what's coming to them.</p> <p>Those who have received good service from them..good for you. I haven't. </p>

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Replies (1)
Vodacom
Vodacom's reply16 May 2017, 12:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team