MB
Mpho B
1 reviews | Active since Mar 2020
02 Jan 2024, 17:41
Nonsense service
No internet from Saturday, called Vodacom on Sunday and *** advised that he will request RAM to deliver a new router. No SMS/ email confirmation from RAM and now when I call Im told no request was sent to RAM. AT THIS POINT I WOULD LIKE TO CANCEL WITH VODACOM.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Jan 2024, 07:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jan 2024, 07:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
MB
Mpho B's updateReviewer Update
03 Jan 2024, 09:28@***
Thank you so much for stepping in and assisting with my issue so timeously once again. I really appreciate it!
Thank you so much for stepping in and assisting with my issue so timeously once again. I really appreciate it!
MB
Mpho B's update03 Jan 2024, 09:28
Reviewer Update
@***
Thank you so much for stepping in and assisting with my issue so timeously once again. I really appreciate it!
Thank you so much for stepping in and assisting with my issue so timeously once again. I really appreciate it!