PF
Phumzile F

1 reviews | Active since Jun 2019

23 Jul 2019, 11:34

Nonsense Company and Incompetence is their motto

They want me to send them proof of payment for an account they handed over to their people all the payments that i have been making they tell me i haven't been paying just because they decided to change the company they handed me over to now i must to the admin work for them for pop. This is bull**** and will not be doing that. They must request this information from the previous people and submit to their new people because the payments that i have been making and them not allocating they are affecting my credit profile and i will take this further than this platform they just dont know me.

0
Replies (1)
Vodacom
Vodacom's reply23 Jul 2019, 12:40
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team