NP
Nellie P

1 reviews | Active since Dec 2016

27 Sept 2024, 07:22

Nonsense

Good evening

I'm not impressed with your services, I booked bus at 19h20 on 26 Sep 2024, fine it came at 20h05 after I was told it will be 20 minutes late. That was not really a problem. We board and went to Johannesburg from Midrand,when I booked the bus I told music,charging is available but to my suprise none was available. I took upon myself to use my personal bluetooth speaker and I was told I'm making noise. I reduced volume, still there was issues, we were fighting in the bus because of the issue. The trip was so sour, we fought and the driver even came, stopped the bus. It was not a nice trip, I wish you could have told us like your sister bus that no music allowed. O would have never used this bus as I know I love travelling using music.

I'm honestly not impressed.

Regards

0
Replies (1)
Vodacom
Vodacom's reply27 Sept 2024, 08:07
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team