MP
Martin P
1 reviews | Active since Nov 2013
25 Dec 2025, 15:52
Nonexistent aftersales services
How convenient it is to find out to get assistance from one of South Africa's largest cell network providers to get your WiFi connection problem sorted out and you get the number on their own official website that you are greeted with a android voice stating that the number you are calling does not exist. Great stuff your a word class company delivering a undeveloped counties aftersales services. Keep up the awesome work
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Dec 2025, 07:42Dear Martin du Plessis,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Dec 2025, 07:42
Official
Dear Martin du Plessis,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Dec 2025, 12:14Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per the discussion, the query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply26 Dec 2025, 12:14
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per the discussion, the query has now been resolved. Regards Consumer Website Team
Best regards,