none service vodacom AGAIN
I pay Vodacom every month for a LTE connection, for the last two days i have had little or no connection what so ever, will i get a refund for the two days Vodacom as not given me the service i am paying for? Vodacom LTE is a good reason to move to fibre, and certainly not with Vodacom, and it doesn`t matter how many times you write a complaint nothing is ever done. it`s only because it`s in Africa you get away with the abysmal service.
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Vodacom's replyOfficial
08 Dec 2021, 14:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Dec 2021, 14:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Dec 2021, 12:56Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our networks team for further assistance. Based on the feedback provided, our team tried calling you, however was unable to get hold of you after numerous attempts. Kindly see below feedback:
Dear customer. Kindy be advised that our attempts to make contact in connection with your logged query was unsuccessful. Please forward us your GPS coordinates and all affected numbers, include a brief description of your network problem via email ***. We thank you for your continued support. www.vodacom.co.za
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our networks team for further assistance. Based on the feedback provided, our team tried calling you, however was unable to get hold of you after numerous attempts. Kindly see below feedback:
Dear customer. Kindy be advised that our attempts to make contact in connection with your logged query was unsuccessful. Please forward us your GPS coordinates and all affected numbers, include a brief description of your network problem via email ***. We thank you for your continued support. www.vodacom.co.za
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Dec 2021, 12:56
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our networks team for further assistance. Based on the feedback provided, our team tried calling you, however was unable to get hold of you after numerous attempts. Kindly see below feedback:
Dear customer. Kindy be advised that our attempts to make contact in connection with your logged query was unsuccessful. Please forward us your GPS coordinates and all affected numbers, include a brief description of your network problem via email ***. We thank you for your continued support. www.vodacom.co.za
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our networks team for further assistance. Based on the feedback provided, our team tried calling you, however was unable to get hold of you after numerous attempts. Kindly see below feedback:
Dear customer. Kindy be advised that our attempts to make contact in connection with your logged query was unsuccessful. Please forward us your GPS coordinates and all affected numbers, include a brief description of your network problem via email ***. We thank you for your continued support. www.vodacom.co.za
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,