PC
Pieter C
1 reviews | Active since Jan 2021
13 Jan 2021, 13:13
None fulfillment
App**** for relocation of my Fibre line on 10th December 2020. Relocated on 30th December. Today is the 13th January 2021 and still vodacom has done nothing but close my request today.. Pathetic I need Internet connection as my son is studying and also operates a digital design business
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
13 Jan 2021, 14:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Jan 2021, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
PC
Pieter C's updateReviewer Update
14 Jan 2021, 14:10Thank you Vodacom. You rep**** to my complaint but never did any consultant call me or even bother resolving my issue.
You are really keeping up the bad service.
You are really keeping up the bad service.
PC
Pieter C's update14 Jan 2021, 14:10
Reviewer Update
Thank you Vodacom. You rep**** to my complaint but never did any consultant call me or even bother resolving my issue.
You are really keeping up the bad service.
You are really keeping up the bad service.
PC
Pieter C's updateReviewer Update
16 Jan 2021, 12:55It has been 4 days since my complaints and Vodacom's reply that a consultant will contact me.... None of your promises are kept... I am still without Internet and still without the possibility to create income for my household.
Please don't you care. I am a vodacom client since 1995.
I don't want special treatment I only need Vodacom to commit in theire service offering.
Kind regards
Pieter Coertze
***
Please don't you care. I am a vodacom client since 1995.
I don't want special treatment I only need Vodacom to commit in theire service offering.
Kind regards
Pieter Coertze
***
PC
Pieter C's update16 Jan 2021, 12:55
Reviewer Update
It has been 4 days since my complaints and Vodacom's reply that a consultant will contact me.... None of your promises are kept... I am still without Internet and still without the possibility to create income for my household.
Please don't you care. I am a vodacom client since 1995.
I don't want special treatment I only need Vodacom to commit in theire service offering.
Kind regards
Pieter Coertze
***
Please don't you care. I am a vodacom client since 1995.
I don't want special treatment I only need Vodacom to commit in theire service offering.
Kind regards
Pieter Coertze
***
Vodacom's replyOfficial
03 Feb 2021, 18:46Dear Pieter Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the relocation has been done. Regards Consumer Website Team
Best regards,
Vodacom's reply03 Feb 2021, 18:46
Official
Dear Pieter Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the relocation has been done. Regards Consumer Website Team
Best regards,