NONE existing Vodacom Service: 6days and counting...

<p>During the Western Cape Storm on Tuesday evening, 6 June 2017 Vodacom signal went down in communities of Vyeboom and Villiersdorp (+30000 users). Dispite numerous vodacom users reporting it since Wednesday 7 June 2017 by telephone we have had no luck. I reported via Facebook email. 082111 insists that numerous reports are lies - just have a look on Facebook. </p> <p>We have one valid network ref no:1- ********** ********** . Today we were promised resolution by 17:00 - to no surprise service is still not available!</p> <p>Helpdesk (082111) insists that I am not answering my cellphone, guess if service is restored I would be able to do just that. They also send me wonderful sms checks which we only can read once in towns 60km away. I have also emailed the ********** - his assistant responded with another service no: EC-0CRS-2R31GH</p> <p>We need service asap, your service levels are shocking. Yet you have no shame in billing at billing period end...</p>