NONE EXISTENT CUSTOMER SERVICE
We have been trying to upgrade our company cell phones and data cards since July 2017. After numerous emails, meetings and telephonic conversations this corporate account is still not sorted out. Thank you Success Ratsoma and Bongani - you are truly useless individuals that has no business doing anything related to customer service. Next stop - CellC or MTN, because this is shocking on a contract that is worth in access of R50000.00 some months. Vodacom - your service is SHOCKING and please stop your call centers to stop selling anything, because there is no intention from Vodacom to deliver on anything your cell center is selling. I hope you go out of business SOON, because it could not happen to a more useless bunch.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Eldaline Botha,
Our Upgrades Division has been unable to reach you.
Regards,
CB
Best regards,
Dear Eldaline Botha,
Our Upgrades Division has been unable to reach you.
Regards,
CB
Best regards,
