None delivery of items bought online.

I bought a Hisense TV and Huawei Speakers through the App in the Vodabucks store on the 27th of November 2020 (Black Friday), two weeks later they delivered the speakers only without the TV even though the delivery note had the TV written on it as well. I rejected the delivery and reported this matter to Vodacom, on the 23th of December, they delivered the speakers again without the TV and I was not home but my brother accepted the delivery on my behalf and this time the delivery note did not show the TV on it.

Again I alerted Vodacom of this issue and I was told that they'll give me feedback as soon as they've information as to why the TV has not been delivered. Two weeks later I followed up and I was told that a consultant will give me a call. Last week Wednesday I posted this matter on Twitter and the Vodacom team said that they'd get in touch with me. It is another week that has passed and still, no one has ever contacted me, nor has the delivery of my TV taken place.

I have really been taken for a fool by Vodacom and this is boarder line depressing now...