1 reviews | Active since Mar 2009
Non stop automated message
<p>I complained about this message being send to me on sms and email since 30/7/2017 and nothing has been done. Everyday I have to delete 100 sms and about 1000 emails which contained the below mesage. All of this started when I made an online sales enquiry. I can be missing imporant emails with all of this spam from Vodacom. I have called your Customer Services numerous times and I am told it will stop after 1 or 2 days but it has beena week now. They also told me that there is nothing that can be done. Well, it is your system and you can do something about it!</p> <p> </p> <p>PLEASE DONT CALL ME BECAUSE I WON'T PICK UP MY PHONE. EMAIL ME ********** WITH THE OUTCOME OF MY COMPLAINT.</p> <p> </p> <p>I want the following done: You have 7 days to stop these emails and sms. If I continue to receive them then I will get a court order to force you to do something about this and you will be liable for legal costs.I will also report this to ICASA. Furthermore if nothing works I will get someone and pay them to spam your system. </p> <p> </p> <p>"Hello Gary,<br />We have received your request for a new deal and your reference number is CS7KET<br />A Call Centre agent will contact you within 24 hours to complete your new deal request.<br />If you don't hear from us within the next 24 hours, please call ********** 4, FREE from a Vodacom cellphone.<br />The Vodacom Online team<br />Vodacom<br />?This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html "</p>
Dear Customer,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
Dear Customer,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
