Non service

On 23 february i paid R300.00 into my vodapay wallet. On 7 march i received a message that vodapay had tried to contact me and would then try contacting me again the next working day. Which i did not receive. On 10 march i was told that the ticket had been closed. I was then asked on 12 march by Olwethu moletsane to send proof of payment through to vodapay. i sent proof of payment from my statement but deleted the personal information 2025 at 7.56 i then received another message stating that my ticket will now be closed. That message was sent to me by Siyabonga Mdlalose 2025 vodacom that they had closed my tick with ref EC-218J-1683CG had been closed

I sent an email again on 24 march 2025 querying if my funds had be placed into my wallet, No feed back received

On 7 april 2025 i sent a full statement proving that i had made the payment of R300.00 I emailed the necessary statement to Maurentia Morris i still have not hear any news from any of the above staff members

I sent an email on 10 april 2025 to Godrefy Seloane which i have still not had a reply. It is now over 50 days since i paid the funds into the vodapay wallet and it still does not appear Is this the type of service that Vodacom / vodapay give their clients