Non service

<p>Took Samsung S7 for screen repair on 4/12/2016 Vodacom Canal Walk decided to s**** the phone and did insurance claim. This was approved on 5/12/2016. But now Lynn says they only have stock for upgrades, not insurance claims. Not sure what the difference is. Phoning them is a nightmare. They take so long to answer and then keep you holding on for so long. They don't bother with coming back to you. You have to do all the phoning. Guess they don't make money out of insurance phones so they don't give service. I really need this phone back now! 2 weeks is long enough to "source" a phone surely.....</p>