Non responsiveness to customer feedback and complaints. Poor network coverage, slow mobile internet and changing data options I usually buy.

Usually buy the 5Gig of data and 5 Gig free for R 159 every 7 days from the just 4 you option. For the second time I cannot find this offer so they force you to buy data more expensively. Left numerous complaints on their service feedback survey, because the network is too poor to get access to the internet when this happens to check and report it via down detector, but those get ignored too. You firstly have to chose an option you’re most satisfied before you can proceed and there is not an option for not satisfied with anything because let’s be honest, their network is terrible (calls get dropped) and mobile internet is slow, buffering videos watched online and cannot upload images to send via email. This is affecting my work and quite frankly, my trust in and satisfaction with this company. Not satisfied with this very poor service. When my contract is up, I’m migrating to another service provider.