JN
Jayson N

1 reviews | Active since May 2009

15 Nov 2016, 16:31

Non Responsiveness from Vodacom

<p>I logged numerous queries and escalations since August 2016 with Vodacom regarding my account which is incorrect.</p> <p>I have also logged a complaint on HelloPeter as well.</p> <p>I have still not received any feedback on my account which has lead me to cancel my contract.</p> <p>Absolutely shocking service.</p> <p>My Account no is: NA018756-7</p>

0
Replies (1)
Vodacom
Vodacom's reply16 Nov 2016, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team