SK
Segomotso K
1 reviews | Active since Jul 2018
18 Dec 2023, 11:28
Non-Responsive
Still no reply from Vodacom with regards to the Wifi despite them promising to call since the two previous review; clearly they don't care anymore. I officially give up on them
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Dec 2023, 12:10 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Dec 2023, 12:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
SK
Segomotso K's updateReviewer Update
26 Dec 2023, 16:36Good day and thank you for your reply and affirmation that I will still be contacted. Will keep waiting patiently, thank you very much
SK
Segomotso K's update26 Dec 2023, 16:36
Reviewer Update
Good day and thank you for your reply and affirmation that I will still be contacted. Will keep waiting patiently, thank you very much