NON RESPONSIBILITY FROM VODACOMS SIDE
<p>i logged an complaint with Vodacom regarding my wifi number been very high after last year the same thing happened and i went to a vodacom outlet. The account was then blocked and only pprepaid top up were allowed if the 500 mb ran out. thismonth i got a shock as the account is almost R800 - vodacom claiming to that its a WASP and has been blocked / stopped but they also told me that WASP will pay back the money - this is not so true - Vodacom allows these things on our cellphones and should have blocked it out. so my account always been R109 for 500 mb now almost R800.00 i also upgraded before this happened on my cellphone and am now very sorry - i should have left vodacom and seek for other network opportunities. Vodacom - i promise you its your last upgrade from me</p> <p>From a very dissatisfied client</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
