Non Response

Good day We tried to take out a Vodacom contract phone. I am with MTN but my daughter is with Vodacom. Being the loyal person that she is she decided to stay with Vodacom. Keep in mind we understand the lock down. It is because of the lock down that se need a contract phone. She did quality for a phone contract. She was told that she can not keep her current prepaid Vodacom number. Fine. She was told that they will phone her back in 5min time to tell her which phones she can get. That 5 min turned into 5 days. The guys instore was nice and helpful but please we need some information\conformation. If Vodacom can not help her we need to move on to a service provider that can help us. We phoned Vodacom customer server and over 15min holding they put down the phone. The store is not answering their phones as well. I guess they as very busy. Please help or advice.