BS
Bokka S

1 reviews | Active since Aug 2020

19 Feb 2025, 08:18

Non responding company

I had a terrible experience with vodacom and its stated in my previous review. This is to inform everyone that when you have a problem with them they don't respond. Never. I would not recommend vodacom to anyone and I hope they see to what measures they push us, their paying customers.

Not a single response of any sort or platform from them. I guess it means my horrific journey has ended them.

0
Replies (2)
Vodacom
Vodacom's reply19 Feb 2025, 08:26
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply19 Feb 2025, 10:06
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team