1 reviews | Active since Apr 2012
Non-receipt of monthly statements
About 2 months ago I had a problem buying data online. this was eventually resolved and I was promised all the corrections would appear on my next(?) statement. However for the last two months I have not received ANY statements for either my cellphone account nor my data account. I have sent a message via the website more than a week ago, but true to form NO response.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Myburgh
Trust that you well.
As per my email, kindly be advised the issue has been resolved.
Kind Regards
HS
Dear Myburgh
Trust that you well.
As per my email, kindly be advised the issue has been resolved.
Kind Regards
HS