KS
Kuki S

1 reviews | Active since Jun 2012

17 Feb 2016, 12:56

Non performance after 4 Visits to Vodaworld

I went to Vodaworld in Midrand 4 times to try port my number and everytime I was told it would be done in 24 hours and till now it's not done. I was given a new sim everytime I went so I have atleast 4 SIM cards that are all useless and have not ported.<br> <br> I spoke to Augustine twice, Ayabulela twice and Kea. I went there on the 21st, 25th, 27th and 28th January 2016.<br> I complained on the vodacom website and nobody bothered to contact me and I have just given up. I tried again to do it myself but I get an Sam's that my request has already been submitted. The reason I seem desperate is because Vodacom data is cheaper and I need it for my studies and till now I'm negatively impacted because my current network is too expensive and unreliable.<br> '<br> If anybody cares at Vodacom please help.

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Replies (1)
Vodacom
Vodacom's reply17 Feb 2016, 14:35
Official
Hello Kuki Shabangu,

Thank you for your feedback.

We would like to apologise for any inconvenience caused.

A consultant will contact you in order to address your concerns.

Kind regards
Vodacom Consumer Website Team