1 reviews | Active since Mar 2011
Non MAH customer - No monthly Invoice - No help from 111
<p>I've been phoning 111 every month because I am not receiving my monthly invoice. Every month I have to phone them to mail it to me. Now all of a sudden I cannot view itemized bill online nor my statement. It says I am a non MAH customer. Call centre is absolutely no help. If this doesn't get sorted out soon I am porting my number to a new SP.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
This automated reply from Vodacom means nothing. They pretend to care but doesn't. Nobody has contacted me yet and my problem still hasn't been resolved. Vodacom = Useless
This automated reply from Vodacom means nothing. They pretend to care but doesn't. Nobody has contacted me yet and my problem still hasn't been resolved. Vodacom = Useless
Hi Cobus
As discussed, feedback has been provided.
Regards,
RJ
Hi Cobus
As discussed, feedback has been provided.
Regards,
RJ