Non-Fiber activation and poor customer service

On the 19th of January my fiber was installed. I have been waiting for activation since. I call the call center every day day to follow up with. I have spoken to so many different call center agent who all gave me the same rehe****d answer "the matter has been escitaed, pls try again in 24-48hrs. We will call you to follow up". Not a single agent has called me back to date. I have wasted hundreds of Rands on call to vodacom only to be told the same thing every time with no results.

I would not recommend vodacom to anyone looking to take out fiber. They are the most in-ifficient and unreliable company I have ever delt with. They could not be bother about you as a customer. I will never use Vodacom going forward.

Stay away from vodacom guys. Don't make the same mistake I made