1 reviews | Active since Jan 2019
Non existing service delivery
I cannot complain about Vodacom's service because there is no service to complain about. Literally... I stay in Tarkastad in the East Cape and going onto eight days now we have had no Vodacom signal. Obviously I phoned via landline and lodged a complaint about 3 days ago and guess what. Still no signal. If this is the level of their service delivery then it does not say allot about the company itself.
This is my second complaint in two months with vodacom . The previous one was due to a sales person representing vodacom product purposefully mislead me on the phone. it was found that I was correct in my complaint. It has been a month now and still no end to my complaint. To put it in simple language.... Vodacom's service delivery sucks big time.
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
