Non-existing Fiber!

VODACOM FIBER VIA FROGFOOT After a beautiful sales pitch, I went ahead and made a huge mistake ordering Vodacom Fiber. Frogfoot installed it on the 21st Of April and to this date has not worked for 1 second. I am highly unsatisfied with the service received from the Vodacom Fiber call center, help agents, and the sales agent Sibusiso Nkosi who advised me to purchase this product. The debit order has gone off even after an agent confirmed it would not as the wifi is not working.

Fast forward almost 2 months later, after almost 100 calls to Vodacom, they have yet assisted in sorting out the problem and get the wifi working. After attempting to cancel this service today, the call center agent insinuated that I am lying about all my calls to Vodacom. What a disgrace, please train your staff to be able to do their jobs properly! Now let me see how long it will be to get this non-existing service canceled!