LB
Louis B

1 reviews | Active since Jun 2017

18 Sept 2017, 17:40

Non-existing Customer Service.

I have now written numerous reviews complaining about Vodacom and their incorrect billing of my acccount and so far I've only been contacted once and told that I'm delusional. I am still waiting for Vodacom to correct their mistakes or to provide me with an address for serving summons.

0
Replies (1)
Vodacom
Vodacom's reply19 Sept 2017, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team