1 reviews | Active since Oct 2015
Non Existing Customer Service
<p>I have been trying to resolve a query since the first week in April 2017. Today is the 1st of August and I have not made any progress but I have to continue paying my bill or else I am cut off. I've been speaking to so many people, at various branches but nobody cares !!! I am furious. Nobody can assist you and I have been told that managers don't take phone calls. Customer Services at Vodacom SUCK! I've never ever in my life experienced such a feeling of helplessness and anger towards a company. I cannot even say that it is one individual at Vodacom as I am getting the same attitude from everyone that I've dealt with. I cannot wait for all my contracts to run out. I want nothing to do with them. They just don't give a ****.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
