Non Existing Coverage Vodacom

I am at my whit's end with Vodacom. If their fibre is off it takes almost 5 days for someone to assist you. No credit for service not provided! But it does not stop there. The coverage in my area is non existent. I miss thousands of calls, calls drop in the middle - Vodacom's staff acknowledge the issue while we were trying to sort out my fibre and repeatably had to call back. Even all the technician's calls I missed other wise my fibre issue would have been resolved earlier. Voice coverage is not the only thing, I can't even get 3G on my device so bad is the coverage. But yet again I must pay for services I am not receiving. It is literally like ESKOM except there is always no coverage. I am at the point to through my phone on the floor at the nearest Vodashop and stuff Vodacom. All other networks got full coverage in the area I stay. This is not the first time talking or reporting the issue. It does just not help.