GK
Gavin K
1 reviews | Active since Apr 2019
16 Jul 2019, 17:04
non existing contract
moths ago mondo gave me an ccount of Vodacom, based on bridge on their side we agreed that the account should be cancelled, I never at any stage of the week or before cancellation used any of the benefits, now I am surprised when Vodacom sends me abill ofR1000 as areas...I do not owe vodacom any cash
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Vodacom's replyOfficial
17 Jul 2019, 07:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jul 2019, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,