AS
Alain S
1 reviews | Active since Mar 2009
19 Nov 2018, 09:44
Non Existent Service !!!! Still waiting replies to my other Hellopeter complaints !!!
Vodacom is unable to resolve my conflicting data balance issues between *135# and the Vodacom App but yet I must "manage my data" !!!
Over 55 emails and still no one can resolve the problem !!!!
There Facebook Messenger says "Typically replies in a few hours" It has been 2 weeks and they do not reply .... probably got too many complaints !!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Nov 2018, 09:57Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Nov 2018, 09:57
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
AS
Alain S's updateReviewer Update
19 Nov 2018, 10:02Standard copy and paste reply just like the last time and still waiting for a reply !!!!!!
At least you will get a "business responded" tick from Hellopeter even though you are do not reply further !!!!
AS
Alain S's update19 Nov 2018, 10:02
Reviewer Update
Standard copy and paste reply just like the last time and still waiting for a reply !!!!!!
At least you will get a "business responded" tick from Hellopeter even though you are do not reply further !!!!