TA
Tony A
1 reviews | Active since Apr 2022
11 Jun 2022, 10:35
NON EXISTENT SERVICE FROM VODACOM FIBRE DIVISION
This is the second time in 3 months where I have no internet connectivity and the turnaround time after reporting the fault is just unacceptable - this current outage is now 2 weeks without service an no communication unless I chase them up - BUT NO RESOLUTION - just escalating all the time???
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Vodacom's replyOfficial
11 Jun 2022, 12:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jun 2022, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team