Non existent service from Vodacom

Vodacom need to sort out their network. For the last two weeks one is unable to use data on mobile to receive whatsup messages or go onto the internet. This is a problem for all Vodacom users in Pumula and Turton on the South coast. Numerous calls have been logged abd Vodacom just dont care so it is time to go to another service provider who gives service and cares. Vodacom increase their rates but their service is non existent. Then they always want to contact one telephonically instead of looking at the complaint and attending to the problem. And no otvis not loadsheddinh