Non existent service at Vodacom

We have been sitting without network for 4 days now. Every time the helpdesk is phoned they say "yes your request has been escalated" i dont know who is the manager for the Richards Bay offices but they are pathetic.

Your technician was called every day since the ticket was opened and they havent even been at the properties once.

We have multiple houses and business connected to your network and we will be changing that after today.

Your services is non existent and for your customers to call every day for followups or updates is shocking.

Please note our business will be moving to a different ISP.