non-existent service as usual

Item: Vodacom
Rating: 1
Author: Andrew G

Byrne 3780 for the past 3 days the Vodacom service has fluctuated between non-existent, Edge and non-existent. Please advise how to cancel my contract with Vodacom. The endless frustration and dead signal is not worth renewing ever again.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

12 Jun 2020, 17:49

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 Jun 2020, 17:49

Official