Non existent service + airtime theft due to their system failure!

<p>I went onto Prepaid from contract wef 1st December 2016. This already posed problems and took them 3 days to solve. Lost 3 days customer connection via Whatsapp & Social Media - Sorted and let it go<br />8/12 the problems started again: NO Whatsapp / NO Emails / Can't access B World / Phone taking airtime money for Social Media & Internet (IF I manage to get in, which I gave up on 8/12 already realising airtime was being ****** as BIS inactive) - The one consultant told me to delete Whatsapp and re-add - I could not re-add as I could not access BB World, so had to go via W/app website - R15 Airtime zapped just for that! BUT STILL NO W/app etc etc - Phone just a Phone + SMS phone presently - Oh and their SERVICE???? What SERVICE???? NONE - Each consultant (IF YOU GET THROUGH) gives you a different story - There's a old vs new system and the one can't see what the other is doing. I've been cut off a million times when being transferred OR just trying to get through.... The very last consultant could not even give me a Service Log REfs number because "the system was slow"..... and I had to WAIT for the SMS Ref's Number - I was told waiting period 60mins to 24hours - It's been 4 DAYS!!!!!!! The balance of the money they need to refund is my BB using data when there is NO Data downloads/ access etc - I don't (and never had) any WASP subscriptions, I double -checked, although I have NEVER subscribed to any to-date / This phone means NOTHING to me presently, and yet they continue to sell them + BIS..... YET Whatsapp have confirmed that they WILL be on BB's until middle 2017......</p> <p>Bottom line::::: Lack of Service + Airtime Theft + Selling products that supposedly no longer exist!! 1. I want BIS to be FULLY functional for the rest of December and if they continue to sell BIS in Jan 2017, then until the day they stop selling BIS, as they sell the product, and did so on 1st December which gave me internet access/emails/social media etc etc for 30 days!<br />2. I want R40.90 refunded into my phone, as ****** due to their disfunctional system swiping my money in lieu of data I did NOT use and/or data used to download W/app due to THEIR consultants instructions and W/app STILL not functioning amongst the rest of my BIS services STILL NON-Functional!! :(</p> <p>- At this rate they are less than zero on my "recommend to others list" AND I have 3 phones which need to be moved to another SP if this is not resolved as in YESTERDAY! I am beyond LIVID!</p>