Non-existent service

<p>Vodacom offered me 6 months of 20GB data as part of a Cyber-Monday ONLINE upgrade special.</p> <p>Firstly they charged me R150 for the upgrade which should have been free since it was online. </p> <p> </p> <p>Then they haven't given me the 20GB data - they only gave me 10GB. Furthermore it is only scheduled to repeat until March (3 months) according to my myvodacom online account.</p> <p> </p> <p>They tried to "fix" this by bolting on an additional 20GB package at MY COST OF R999! </p> <p> </p> <p>I've had a Service Request open since the 13th Jan (the previous one was closed for some reason)</p> <p>1- ********** 866284</p> <p> </p>