Non-existent service

<p>Since my upgrade went into effect January 1st, my included data bundle has not been correct. In several attempts to correct this via various Vodacom call centres, all I've managed to get is an extra R1000 worth of data added on, at my expense. <br />There was also an upgrade fee which should never have occurred. I logged a query/support call/ticket/SR whatever they call it and haven't had a single bit of feedback.</p>