CP
Chanel P

1 reviews | Active since Dec 2013

23 Jun 2016, 19:03

Non Existent Service

<p>It's almost 30 days since I submitted my contract cancellation request and to date, I have only received system automated responses. How difficult is it to respond to your clients or are we only clients when we upgrade? Please sort this out as soon as possible </p>

0
Replies (1)
Vodacom
Vodacom's reply24 Jun 2016, 08:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team