Non-existent Management

<p>Good management is the core of customer service. Both are non-existent at the Vodacom franchise store at The Grove in Lynnwood Pretoria. Over the past three years the store did not timeously change our company contract renewal details, nor respond to follow-up thereof, nor assist with removing a deceased person's item on our account. All regardless of instore visits, letters with proof, and follow-up calls and emails.</p>