PJ
Pierre J
1 reviews | Active since Jan 2011
12 Dec 2025, 09:01
Non-existent feedback and DISGRACEFUL customer service from Vodacom
*sigh*... here we go again.. see previous complaint here: https://www.hellopeter.com/vodacom/reviews/itc-listing-removal-not-happening-as-promised-*** When can I expect the ITC entry to be removed? And please, please, VSP Hellopeter team - before you call, actually check whether someone's reached out. Absolutely pathetic service from a company that should not exist.
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Vodacom's replyOfficial
12 Dec 2025, 11:28Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply12 Dec 2025, 11:28
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team