NS
Nicoleen S
1 reviews | Active since Aug 2013
10 Nov 2023, 10:11
Non existent customers care line
Vodacom customer care is non existent. You can even talk to a person to explain your problem, every option ends up with Tobi the BOT that does not resolved your problem. This is terrible Vodacom! I lost my vodabucks and there's no one to assist.
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Nicoleen S's updateReviewer Update
10 Nov 2023, 10:13You CAN'T even talk to a person! For every option they refer you to a robot who does not resolve your issue.
NS
Nicoleen S's update10 Nov 2023, 10:13
Reviewer Update
You CAN'T even talk to a person! For every option they refer you to a robot who does not resolve your issue.
Vodacom's replyOfficial
10 Nov 2023, 12:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Nov 2023, 12:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team