LF
Lise F
1 reviews | Active since Apr 2014
03 Sept 2019, 11:46
Non-existent customer services
I have been on the line for 20 minutes to Vodacom customer services now and still no answer. And this is not the first time. Really Vodacom, is it unreasonable of a paying customer to expect that someone picks up the phone within 20 minutes?
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Vodacom's replyOfficial
03 Sept 2019, 15:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2019, 15:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team