CV
Charlene V
1 reviews | Active since Nov 2018
07 Aug 2021, 21:49
Non-existent Customer Service
I have sent numerous emails to complain about a device bought on contract, but no one responded or offer assistance to resolve my problems with the device.
Absolutely nonexistent customer service.
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Replies (1)
Vodacom's replyOfficial
08 Aug 2021, 12:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Aug 2021, 12:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team