GR
George R
1 reviews | Active since Mar 2009
12 Aug 2020, 10:04
Non-existent customer service
I have made payment to my vodacom account using the Vodacom App on the 5th August. Still Vodacom cannot find the payment / allocate the payment, even after I have supp**** bank statements. Absolutely unacceptable service.
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Vodacom's replyOfficial
12 Aug 2020, 10:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2020, 10:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team