SS
Sibongile S
1 reviews | Active since May 2018
12 Dec 2019, 18:38
Non existent customer service
I've had the phone for more than a week can I return it and how...since your company has absolutely no care for its customers then I would like to dissolve the contract.
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Replies (1)
Vodacom's replyOfficial
13 Dec 2019, 07:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Dec 2019, 07:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team