Non existent customer service

<p>I have officially had it with vodacom!</p> <p>Beginning of last month I logged a complaint for airtime and data that went missing on one of the other numbers registered on my account. When trying to log the complaint the consultant proceeded to try accuse me of lying about the amount! And implying that I used it. Excuse me!?</p> <p>I am still waiting for a call back with regards to this issue!!</p> <p> </p> <p>On 31 August at around 14:00 I logged yet ANOTHER complaint about airtime and data that went missing on my own number.</p> <p>Finally I got through to the call centre after being hung up on 3 times!!</p> <p>The consultant named Ziyanda kept me on hold for quite some time because apparently the system was slow. After holding for almost 15mins I asked if she could call me back as I had work to do. She said she would call me the same afternoon at around 15:00.</p> <p>I never got any call and Im STILL waiting for someone to get back to me!!</p> <p> </p> <p>Absolutely PATHETIC customer care!!!</p> <p> </p> <p>Not impressed</p>