LG
Lynn G

1 reviews | Active since Apr 2020

10 Sept 2022, 11:08

Non Existent Customer Service

Their cusatomer service is non existent phoning them is useless as you never get to speak to a person, as for e mailiong there is never a reply, My contract ended and I went onto pay as you go and they are still taking the debit order off a the beginning of each month, I am at my wits end its ***** in my opinion !!! They quick to grab your money but try and get your money back its impossible.

0
Replies (2)
Vodacom
Vodacom's reply10 Sept 2022, 12:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
LG
Lynn G's update17 Sept 2022, 09:32
Reviewer Update
Many thanks for clearing up the issue and your consultant was polite and understanding !