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Alain S
1 reviews | Active since Mar 2009
08 Nov 2018, 14:29
Non Existent Customer Service !!!
Vodacom keep on changing the goal posts and they are unable to sort out their data balances. It is easier for them to give the incorrect information so you think your data is depleted and need to purchase more data. They refuse to answer my emails and my Messenger messages. Another VodaJOKE !!!!
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Replies (2)
Vodacom's replyOfficial
08 Nov 2018, 16:07Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2018, 16:07
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Alain S's updateReviewer Update
08 Nov 2018, 16:09LOL !!!!
AS
Alain S's update08 Nov 2018, 16:09
Reviewer Update
LOL !!!!